Welcome to Pier 360, which was formerly CVAB.
FAQ Frequently Asked Questions
Below are answers to commonly asked questions about Pier 360.
General
What is Pier 360?
Pier 360 is a peer-run nonprofit organization dedicated to supporting and empowering individuals in mental health and substance use recovery. Formerly known as CVAB, we are an organization of people with lived experience offering connection, hope, and tools for healing.
What happened to CVAB? Why the name change?
CVAB is now Pier 360. The name change reflects our growth and evolving vision—a full-circle approach to recovery grounded in community, dignity, and empowerment. Though our name has changed, our heart and mission remain peer-led and community-rooted.
What does the name “Pier 360” mean?
"Pier" symbolizes a place of connection and support—where people can arrive and feel supported. "360" represents wholeness, inclusivity, and the full journey of recovery. Together, Pier 360 reflects our commitment to meeting people where they are, in every direction life takes them.
Is Pier 360 still peer-run?
Yes. We are proudly peer-led. That means the people providing support have lived experience with mental health and/or substance use recovery. We believe in walking alongside, not ahead. Almost everyone involved with Pier 360 from Staff to Board members are peers with lived experience.
How do I get involved or become a member?
Just come by! Most of our services are free and open to anyone seeking support. Becoming part of our community doesn’t require a formal membership—just a willingness to show up and engage.
Accessing Services
Do I need a diagnosis or referral to receive services?
No. Our doors are open to anyone on a recovery journey—no diagnosis, insurance, or referral required. Some of our programs do require a form of referral.
Are your services free?
Yes. Most of our programs and groups are offered at no cost to participants.
Where are you located, and what are your hours?
We currently have two centers, one in East Vancouver and one on the West side. For Center hours and locations click Visit Us below.
What kinds of support groups do you offer?
We offer a wide range of peer-led groups focused on support found within peer groups such as 2SLGBTQIA+, Voice Hearers, Gender specific circles, focused on mental wellness and/or substance use recovery, groups in creativity, outdoor and recreational events, and more. Our group calendar is updated monthly.
Can I just show up, or do I need to register in advance?
You can just show up! For most groups and services, no registration is needed.
What should I expect on my first visit?
Expect a warm welcome and a space where you can be yourself. Our centers are casual, peer-led environments with conversation and a variety of programs you can explore at your own pace.
Programs & Peer Services
What is the Peer Bridger program?
Our Peer Bridgers support individuals transitioning from hospitals or other institutions back into the community, offering emotional support, navigation, and connection to resources.
What is HARPS (Housing and Recovery Peer Services)?
HARPS helps people experiencing homelessness or housing instability by pairing them with peer support and assistance finding and maintaining stable housing.
What is Recovery House One?
Recovery House One is a transitional peer-supported living space designed to provide a safe, sober, and empowering environment for male individuals in early recovery.
How do I apply for Recovery House Two when it opens?
Coming later this year, Recovery House Two is like Recovery House One but for female individuals in recovery.
What is the Culinary Program and who can join?
Our Culinary Program is open to peers interested in learning cooking skills and supporting community meals. It fosters connection, skill-building, and nourishment in every sense. Currently not in operation.
Can you help me with housing, employment, or reentry after incarceration?
Yes. We have peer-led programs focused on reentry, job readiness, and housing support. Reach out and we’ll help guide you to the right place.
Recovery & Peer Support Philosophy
What does “peer support” mean?
Peer support is support given from someone who has walked a similar path. It’s non-clinical, compassionate, and rooted in shared understanding.
Are your staff trained professionals or people with lived experience?
Both. Our staff are peers with lived experience who receive specialized training in providing ethical, trauma-informed support.
How does peer support differ from therapy?
Peer support isn’t therapy—it’s about mutual connection, validation, and walking alongside someone, rather than treating them.
Is recovery really possible?
Yes. We’ve lived it. Recovery isn’t always linear, but it’s absolutely possible. You don’t have to walk it alone.
Getting Involved
How can I volunteer or share my story?
We welcome volunteers! Reach out through our Contact page or talk to a staff member at any center.
Can I fundraise or host an event for Pier 360?
Yes! Whether it’s a birthday fundraiser or a community event, we’d love to collaborate. Get in touch and we’ll help you get started.
Are there paid opportunities available?
Job openings are posted on our website. We value lived experience and encourage peer applicants. visit Pier360.org/careers or visit the link below!
Communications & Outreach
How do I contact a specific staff member or program?
Visit our Contact page or call your nearest center. If you’re unsure who to speak with, our front desk staff will guide you.
How can I stay informed about events and opportunities?
Follow us on social media (find the social links at the very bottom of this page), check our website program calendar, or subscribe to our newsletter (coming soon).
Is there a newsletter I can subscribe to?
Yes! Subscribe on our website to get updates about events, stories, and opportunities. A newsletter is coming soon!
Where can I find you on social media?
You can find us on Facebook, Instagram, TikTok, and BlueSky. Click the social icons at the footer of this page.
Donations & Fundraising
How can I donate to Pier 360?
You can donate directly through our website. We accept one-time donations, and every gift makes a difference.
Is my donation tax-deductible?
Yes. Pier 360 is a registered 501(c)(3) nonprofit. Donations are tax-deductible to the extent allowed by law.
Can I create a fundraiser on your behalf (like a Facebook birthday fundraiser)?
Coming soon! These are a great way to spread awareness and support our work. In the meantime, sharing about what we do as an organization with friends and family, helps immensely.
How are donations used?
Your donations help fund peer-led programs, support groups, housing efforts, and recovery-focused community spaces and future services expansions that fulfill a need in Vancouver, Washington and surrounding counties.
Privacy & Safety
Is my personal information kept confidential?
Yes. We deeply respect your privacy and follow ethical and legal guidelines for confidentiality as laid out by HIPAA (Health Insurance Portability and Accountability Act).
What should I do if I feel unsafe or triggered during a group?
Please speak with a staff member. We strive to create safe, trauma-informed spaces and will support you however we can.
Is Pier 360 a substance-free space?
Yes. We maintain a sober environment in our centers to protect the safety and wellbeing of all participants.
Don’t see your question here? Reach out to us directly or visit a center—we’re happy to talk. Email us: connect@pier360.org